Microsoft Outage Took Down Copilot, ChatGPT, DuckDuckGo-Now Over; Spyware Found on US Hotel Check-in Computers; AI Disclosure Required in Campaign Ads-FCC; Leaked Samsung Repair Contract-Privacy Concerns

An outage linked to Bing’s API took down search for ChatGPT, Microsoft Copilot, DuckDuckGo, and other platforms starting at about 3AM Eastern was finally resolved by 11 this morning East Coast time. Theverge.com reports that Bing’s own search engine was also affected. The outage primarily affected users in Asia or Europe, but also hit the US to a lesser degree. If you were caught in a maddening loading loop and were unable to load search results earlier today, now you know why. As of this webcast, Microsoft was still trying to isolate the root cause…but at least service is restored. 

It’s always a bit rattling to come across something like this: a consumer grade spyware app has been found running on the check-in systems of at least three Wyndham hotels across the United States. According to techcrunch.com, the app is called pcTattletale, and it covertly captured screen shots of the hotel booking systems…including details about guests. It gets worse…due to a security flaw in the spyware, the screenshots are available to anyone on the internet! A security researcher has alerted pcTattletale of the bug, but they apparently haven’t responded. The manager of one of the hotels didn’t know the spyware was on their system…others have not responded. Wyndham Hotels are a franchise, so hotels are independently owned and operated. Just one more way for people’s data to get grabbed and misused. 

The FCC Chairwoman is proposing a rule requiring disclosure of content generated by artificial intelligence (AI) in political ads on radio and TV. Reuters says that the Commission is to vote on the proposed rule….which it should be pointed out just requires disclosure in candidate or issue ads…it does not ban AI content. Also worth noting—the rule would require on-air and written disclosures and cover cable operators, satellite TV and radio providers, but the FCC does not have authority to regulate internet or social media ads or streaming services. The Commission has already acted to battle misuse of AI in political robocalls.

Samsung has been selling self-repair kits for its latest handsets like the Galaxy Z Fold 5 and Z Flip 5. That’s cool, but apparently Samsung is demanding customer info from repair shops before they can get the genuine parts. Androidpolice.com notes that lots of people like to use third party repair shops. The info Samsung is allegedly requiring under a contract with shops includes the customer’s name, contact information, phone identifiers like an IMEI number, alongside details of the customer’s complaint. Channeling Ron Popiel, ‘but wait…there’s more!’ Samsung requires shops to “immediately disassemble” devices brought to them that have been repaired using aftermarket parts in the past, and “immediately notify” Samsung about it. If a third-party repair shop doesn’t do its part, it gives Samsung grounds to terminate their agreement, essentially leaving the shop without easy access to the tech giant’s repair parts. So far, Samsung hasn’t clarified this situation…does the customer get a partially disassembled phone back…or get it back at all? This is not cool. 

I’m Clark Reid and you’re ‘Technified’ for now.